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Terms And Conditions / DOA

DOA (Dead on arrival) is only available for on time packages
For shrimp and most other orders we ship Priority mail 1-3 business days

If you receive any DOA please Email [email protected]
With order # and video/ Images of DOA

 We offer full live arrival coverage, minus shipping charges, if the following conditions are met
By Buying ANY Product , Live or not, From Orion's Shrimp Emporium (Shrimply Awesome) you agree to these Terms and Conditons
(includes auctions)

Orion's Shrimp Emporium reserves the right to deny the sale of goods and services at its discretion.

DOA IS NOT valid for any courier delays or mishaps, If the package is delayed DOA is void.
if first delivery attempt is missed, DOA is voided.
Buyer has ONE hour from delivery time to take pictures / video of dead shrimp in unopened bag. after 1 hour DOA is void.
If bag is open DOA is VOID.
DOA IS NOT responsible for any courier delays or mishaps over holidays
DOA is not Valid for any lost or stolen merchendise after shipped

IF TEMPS ARE OVER 75° F OR UNDER 65° F BUYER MUST USE HIGH RISK DOA

Buyer may use standard shipping at own risk. Standard DOA IS VOID IF TEMPS ARE OVER 75° F OR UNDER 65° F

(HIGH RISK DOA)
BUYER MUST PAY ONE DAY/OVERNIGHT SHIPPING OR DOA IS VOID
DOA IS NOT Valid for any courier delays or mishaps.
if first delivery attempt is missed DOA is VOID.
DOA IS NOT valid for any courier delays or mishaps over holidays
DOA is not Valid for any lost or stolen merchendise after shipped
Buyer has 30 MINUTES from delivery time to take pictures / video of dead shrimp in unopened bag. if bag is open DOA IS VOID. after 30 MINUTES of delivery DOA is void

All Live animal products will be shipped first following monday after purchese

We are not responsible for packages being stolen or any other means of you not receiving your package after it has been mailed.  It is your responsibility to retrieve delivered packages in a timely manner, DOA is not Valid or delayed or stolen goods.

For any returns or exchanges you must get clearance before sending the item/s back.  please contact us if you are unsatisfied with our products.

Thank you for Shopping at Orion's Shrimp Emporium